Service Team

Jeff Anderson

Jeff Anderson,

Service Coordinator

Jeff has been serving the Alaska business community since 2007 and joined The Chariot Group in 2009. While he obtained a Bachelor’s Degree in History at The University of Montana, he now enjoys the innovative and cutting edge “future” world of technology. He enjoys the audiovisual industry as it provides constant fodder to his curious nature and he appreciates the opportunity to learn about and share knowledge regarding industry products, system design and installation.

Jeff has both a passion and talent for effective communication, organization and logic and, as a member of the Support Services Team, he is able to coordinate an efficient team approach to problem solving. Jeff is focused on coordinating and providing valuable solutions and is driven by his quest to optimize the client’s investment into collaborative technology.

Logan Ketterling. Service Coordinator

Logan Ketterling,

Service Coordinator

Logan is a tinkerer! While he’s only been in this industry since 2014, he has enjoyed taking things apart, seeing how they work, and putting them back together again since he was a child; truly, logic and resourcefulness are part of his genetic makeup! Logan can’t remember a time when he wasn’t using technology for fun, to communicate, to research or to learn and he knows that innovative technological solutions will help businesses, schools and the professionals within them meet their objectives.

Logan enjoys solving problems so he’s at home in The Chariot Group’s Service Center because his clients have dilemmas that need to be fixed! Whether it’s a teacher who needs help with his software or an IT Manager who has a non-responsive control system, Logan serves as a relevant and helpful resource.

Mark Mailloux, Account Manager

Mark Mailloux,

Account Manager, Services

Mark is passionate about unleashing your company’s untapped intellectual power through group communication and collaboration. By taking the time to carefully understand his client’s goals and objectives, Mark is able to design and implement the optimal combination of audiovisual technologies. His thorough understanding of how his clients will utilize these tools enables him to better identify and execute training, maintenance and other service solutions.

With Mark, you can accomplish your mission, reduce your travel costs and reap the benefits of connecting your people and their ideas.

Mark Mailloux provides consultation, design and services for higher education and enterprise organizations in Alaska.

Nichole Rogers

Nicole (Niki) Rogers,

Service Coordinator

Niki Rogers ensures her customers don’t look foolish, are able to get their work done effectively, and are never left in a bind. Her powers for doing so are empathy, curiosity and service! By getting to know her customers, learning about their work, and striving to understand how the work gets done, Niki is better able to serve them and get them back on their game. Her many years doing inventory control for a big box retail establishment gave her “just in time” expertise and proficiency for TCG’s service department when she joined the team in 2014. Niki has since “caught the AV bug” in that she knows the continuous innovation of hardware and software will satisfy her quest for learning. Meanwhile, the evolution of the industry creates a constant need for client assistance, education and service, which fulfills Niki’s desire to help others.

Niki knows the possibilities in expanding and exemplifying The Chariot Group’s service program and is excited to play an integral role in ensuring its clients can continue to better connect their people and their ideas.