Service Team

Les Secrest, Manager, Solution Services

Les Secrest,

Manager, Solution Services

Les joined The Chariot Group in 2017 as the Solution Service Manager and is responsible for the expanding Service Department and the new Digital Services Department.

Les’ experience includes 17 years in the broadcasting industry as a hands-on chief engineer for commercial television and radio stations. This was followed by 20 years working in the University of Alaska system. His duties included designing, building and maintaining classrooms, auditoriums, video conference rooms and distant delivery control rooms on both the Fairbanks and Anchorage campuses.

Les received his BS in Electrical Engineering from UAF.

Robyn Allen, Service Coordinator

Robyn Allen,

Service Coordinator

Robyn has been with The Chariot Group since 2014. She attended school at the University of Montana before moving to Utah in 1995. She has over 10 years of experience assisting both clients and team members. She enjoys getting to know her clients and strives to give them a positive experience working with The Chariot Group.

In her free time, Robyn enjoys horseback riding, running, and spending time with her husband and children.

Erin Pesznecker, Service Coordinator

Erin Pesznecker,

Service Coordinator

Erin moved to Alaska in 2013 and has loved it ever since. While new to the world of audio visual integration, she is not new to the world of customer service. Erin prides herself on building and maintaining good customer relationships and is proud to serve and support others. She is excited to be at The Chariot Group because she can learn and help others learn how collaborative technology enables and enhances service, quality and communication for schools and businesses.

Logan Ketterling. Service Coordinator

Logan Ketterling,

Service Coordinator

Logan is a tinkerer! While he’s only been in this industry since 2014, he has enjoyed taking things apart, seeing how they work, and putting them back together again since he was a child; truly, logic and resourcefulness are part of his genetic makeup! Logan can’t remember a time when he wasn’t using technology for fun, to communicate, to research or to learn and he knows that innovative technological solutions will help businesses, schools and the professionals within them meet their objectives.

Logan enjoys solving problems so he’s at home in The Chariot Group’s Service Center because his clients have dilemmas that need to be fixed! Whether it’s a teacher who needs help with his software or an IT Manager who has a non-responsive control system, Logan serves as a relevant and helpful resource.