A teacher recently contacted us with a problem using PowerPoint 2011 with Mac OS 10.8 on her SMART Board. If she used SMART ink to wrote over her PowerPoint Presentation the ink would almost immediately disappear. SMART told us this is a known issue and they are working on a fix. In the meantime, there is a temporary solution to make it work properly. Instead of opening the PowerPoint file by double-clicking in the Finder window, open PowerPoint and then click File > Open. Writing over PowerPoint in ink works perfectly when the program is opened this way.
Have you encountered any issues working on your SMART Board? It may have a simple solution that we can share here for everyone’s benefit. Let us know by commenting below. We are happy to help!